Privacy Policy
Last updated: January 30, 2026
1. Introduction
SwiftPatch, Inc. ("SwiftPatch," "we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect from you. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, platform, CLI tools, and SDKs (collectively, the "Services").
2. Information We Collect
2.1 Account Information
When you create an account, we collect your name, email address, company name, and password (hashed).
2.2 Usage Data
We automatically collect information about how you interact with our Services, including IP addresses, browser type, device information, pages viewed, and actions taken within the platform.
2.3 Application Data
When you use our OTA update platform, we process metadata about your app bundles (file sizes, version numbers, checksums). We do not access, read, or store the source code within your bundles.
2.4 Payment Information
Payment processing is handled by our third-party payment processor (Stripe). We do not store credit card numbers or full payment details on our servers. We receive only a transaction reference and billing address.
3. How We Use Your Information
- To provide, maintain, and improve our Services
- To process transactions and send billing-related communications
- To send product updates, security alerts, and administrative messages
- To respond to your inquiries and provide customer support
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share information only with:
- Service providers: Infrastructure (cloud hosting), payment processing, analytics, and email services
- Legal compliance: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide Services. Analytics data is retained per your plan tier (7 days for Starter, 90 days for Pro, custom for Enterprise). You may request deletion at any time.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@swiftpatch.io.
7. Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular security audits, and SOC 2 compliance. No system is 100% secure, and we cannot guarantee absolute security.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for EU data transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
SwiftPatch, Inc.
Email: privacy@swiftpatch.io